Phonak Pair BTE Exelia Micro Hearing Aids R Ear Only User Guide Case Remote. I added batteries as i have no use for them, 2 are used. The left ear got broken, the right ear still works fine, the remote holds a charge. If the remote unsyncs, turn the remote off and open the battery door on the ear piece. Then turn the remote on and shut the battery door and it should pair in a few seconds. No batteries included but it takes #13. Has some extra replacement pieces. “In accordance with FDA requirements, this product has been properly cleaned and will be labeled as used upon delivery.”